FAQ
Frequently
Asked Questions
§
What
is Streamers Host?
Streamers
Host is a dedicated game server hosting service built by streamers, for
streamers. We offer high-performance servers optimized for the unique demands
of both gaming and streaming, ensuring a seamless experience for you and your
audience.
§
How
do I get started with Streamers Host?
Getting
started is simple! Choose a hosting plan that fits your needs, sign up on our
website, and follow the setup instructions. Our user-friendly control panel
makes it easy to configure your server and get gaming quickly. Need help? Our
support team is available 24/7 via the ticket system. As well as by phone, 9
am-7 pm EST, Monday through Friday.
§
What
games can I host with Streamers Host?
Streamers
Host supports a wide variety of popular games, including:
Open-world
survival such as Minecraft (Vanilla and Modded), Rust (Vanilla and Modded),
Ark: Survival Evolved/Ark: Survival Ascended, 7 Days to Die (Vanilla and
Modded), Valheim (Vanilla and Modded), V-Rising (Vanilla and Modded), Enshrouded,
Palworld and more!
Survival
Horrors such as Among Us (Vanilla and Modded), The Forest, Sons of the Forest,
and Subnautica.
GTA,
GTA San Andreas, and GTA V all with both Vanilla and Modded options!
FPS
such as Left 4 Dead 1 and 2, DAYZ, Escape for Tarkov, Doom, Wolfenstein: Enemy
Territory, and Red Dead Redemption!
And
many more! If you have a specific game in mind, check our full game list or
contact our support team.
§
Can
I customize my server settings?
Yes,
you have full control over your server settings. Our control panel allows you
to modify game rules, install mods and plugins, manage player permissions, and
much more. Create a unique gaming environment that suits your style and
community.
§
How
reliable are Streamers Host servers?
Our
servers are hosted in state-of-the-art data centers with redundant power and
network connectivity. We use high-performance hardware and have a robust
network infrastructure to ensure maximum uptime and minimal latency, delivering
a lag-free gaming experience.
§
What
kind of support does Streamers Host offer?
We
offer 24/7 support from a team of experienced gamers and streamers who
understand your needs. You can reach us via live chat, email, or phone. Whether
you need technical assistance or have questions about server management, we're
here to help.
§
How
secure is my data with Streamers Host?
Your
data security is our top priority. We implement advanced security measures,
including encryption, firewalls, and regular security audits, to protect your
personal and gaming data from unauthorized access and cyber threats.
§
Is
there a refund policy?
Yes,
we offer a 14-day money-back guarantee on all our hosting plans. If you're not
completely satisfied with our service within the first 14 days, contact our
support team, and if it meets our Refund Policy Agreement’s standards and upon
review, we can provide refunds for our goods or services. 3-day and 7-day
server plans are not eligible for refunds.
Please
see our Refund Policy Agreement for more information.
§
Can
I upgrade or downgrade my hosting plan?
Absolutely!
Our plans are designed to be flexible and scalable. You can upgrade or
downgrade your hosting plan at any time through our control panel, allowing you
to adjust resources as your needs change.
§
Does
Streamers Host offer any special features for streamers?
Yes,
Streamers Host provides a range of exclusive features for streamers, including:
Seamless
integration with popular streaming platforms
Dedicated
resources for streaming and gaming
Access
to premium streaming tools and plugins
Promotional
opportunities and community events to help grow your audience
§
How
do I manage my server?
Our
intuitive control panel makes server management easy. You can access all the
tools you need to customize your server, monitor performance, and manage your
community. For detailed guides and tutorials, visit our Help Center.
§
What
payment methods do you accept?
We currently
accept Stripe and PayPal and are working towards increasing the variety of
which you can pay for our services.
§
Do
you offer any discounts or promotions?
Yes,
we frequently offer discounts and promotions. Check our Special Offers page for
the latest deals or sign up for our newsletter to stay updated on upcoming
promotions.
§
Is
it possible to get a refund on my donations?
No,
we are sorry, but our staff has no way of refunding your donations once they
have been processed. Please make sure you are sure of your choice to donate
Streamers Host.
Connect
with us at Streamers Host and contact us at streamershost@gmail.com 24/7 and we
will respond within 24 hours.
§
What
is ECC RAM?
Error-correcting
code memory, commonly known as ECC Memory, is a type of RAM known for its
data integrity and reliability. This specialized type of computer data storage
uses a more sophisticated technology than standard RAM to detect and correct
the most common kinds of internal data corruption.
§
What
is DDoS
Information
about DDoS. What is it, what is considered DDoS, and how do you prevent it?
DDoS
(Distributed Denial of Service) is a type of cyber-attack that attempts to
overwhelm a website or network with a flood of traffic or requests, which then
makes it unavailable to users.
The
origin of DDOS dates back to the early 2000s when hackers started using
multiple computers to attack single websites. Since then, DDOS attacks have
evolved significantly, becoming more sophisticated and difficult to detect.
In
a DDoS attack, the incoming traffic floods the bandwidth or resources of a
targeted system. These attacks originate from many different sources and trying
to block only a single source will be ineffective.
A
DDoS attack uses more than one unique IP address or machine, often from
thousands of hosts infected with malware.
§
What
happens during a DDOS attack?
The
following steps break down the sequence of events that define a DDOS attack:
Multiple
computers or devices are used to target a single website or server.
The
attack overwhelms the target with traffic, making it unavailable to legitimate
users.
DDOS
attacks can be launched from anywhere in the world, making them difficult to
trace.
Cybercriminals
often demand ransom payments to stop the attack.
§
How
do you stop it?
Implement
firewalls, intrusion detection systems, and other security measures to prevent
and mitigate attacks.
Use
cloud-based communications solutions to ensure that critical services remain
available even during a DDOS attack. This is where cloud hosting comes into its
own.
Get
your servers at Streamers Host! Where we have 14 Tbps of DDoS Protection.