Fair Use Shared Network Policy

Fair Use Shared Network Policy

Introduction

Welcome to Streamers Host's game server hosting services. To ensure an equitable and consistent experience for all our users, we have established this Fair Use Shared Network Policy ("Policy"). This Policy defines acceptable usage of our network resources and outlines measures to maintain network performance and integrity.

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Purpose

The purpose of this Policy is to:

Ensure fair access to network resources for all users.

Prevent network abuse and maintain optimal performance.

Protect the integrity and security of our network infrastructure.

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Acceptable Use

Users are expected to use the network resources responsibly and adhere to the following guidelines:

Resource Usage: Users must avoid excessive consumption of network resources, which could degrade the performance or availability of the services for others. This includes CPU, bandwidth, memory, and storage resources. Excessive use is defined as consuming more than 25% of allocated CPU or memory resources for sustained periods (over 1 hour) or exceeding the fair use bandwidth limits outlined below:

10 Gbps Port Servers: 20TB of data transfer per month.

1 Gbps Port Servers: unlimited data transfer per month.

100 Mbps Port Servers: unlimited data transfer per month.

Bandwidth Allocation: Bandwidth is a shared resource. Users should refrain from activities that consume disproportionate amounts of bandwidth, such as running multiple large file transfers or streaming high-definition content simultaneously. Specific guidelines include:

10 Gbps Port Servers: Should not use more than 2 Gbps of bandwidth consistently over a 24-hour period.

1 Gbps Port Servers: Should not use more than 300 Mbps of bandwidth consistently over a 24-hour period.

100 Mbps Port Servers: Should not use more than 30 Mbps of bandwidth consistently over a 24-hour period.

Server Performance: Users should configure their game servers to optimize performance and minimize resource consumption. This includes using efficient server configurations, limiting the number of active connections, and managing in-game activities that could impact server performance. For instance, setting appropriate limits on player counts and reducing unnecessary background processes can help maintain optimal performance.

Prohibited Activities: The following activities are strictly prohibited:

Running servers or applications designed to intentionally overload the network.

Engaging in activities that compromise the security or integrity of our network or other users' servers.

Using automated scripts or bots to gain unfair advantages or disrupt the network.

Hosting or distributing illegal content or engaging in illegal activities.

Participating in Distributed Denial of Service (DDoS) attacks or other forms of network disruption.

Network Integrity: Users must not engage in any actions that could harm or destabilize the network, including but not limited to network attacks, unauthorized access attempts, or the spread of malware. Unauthorized access attempts include activities such as scanning, probing, or attempting to hack into other servers or accounts.

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Monitoring and Enforcement

To ensure compliance with this Policy, we may monitor network usage and take necessary actions to maintain network performance and integrity. These actions may include, but are not limited to:

Usage Monitoring: We continuously monitor network traffic and resource usage to detect unusual or excessive consumption patterns. This includes automated systems to flag potential issues and manual reviews by our technical team.

Warnings and Notifications: If we detect excessive usage or prohibited activities, we will notify the user and provide guidance on how to reduce resource consumption. For example, a warning might be issued if a server's bandwidth usage spikes above the acceptable limit for three consecutive days.

Temporary Restrictions: In cases of severe or persistent violations, we may temporarily restrict or throttle network access to prevent further impact on other users. This might involve reducing the bandwidth allocation for the offending server or temporarily suspending certain services.

Account Suspension or Termination: Repeated or egregious violations of this Policy may result in account suspension or termination in accordance with our Terms of Service. Users will be given notice of suspension or termination actions and will have the opportunity to appeal.

Appeal Process: Users may appeal any enforcement actions by contacting our support team. Appeals will be reviewed on a case-by-case basis. Users must provide a detailed explanation of their actions and steps taken to rectify the issue.

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User Responsibilities

Users are responsible for ensuring their usage complies with this Policy. Users should:

Regularly review their server configurations and usage patterns.

Respond promptly to any notifications or warnings from Streamers Host.

Seek assistance from our support team if they need help optimizing their server setup.

Ensure their actions do not negatively impact other users' experiences. This includes being mindful of peak usage times and avoiding actions that could degrade service quality for others.

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Policy Updates

We may update this Policy from time to time to reflect changes in our services or network infrastructure. We will notify users of significant changes through our website or via email. Continued use of our services after such updates constitutes acceptance of the revised Policy.

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Contact Information

If you have any questions or concerns regarding this Policy, please contact our support team at streamershost@gmail.com.

Streamers Host Effective Date: 10/17/2024